Capstoan Limited t/a Anusha Healing®
Last updated: 5 March 2026
Capstoan Limited trading as Anusha Healing® is committed to protecting your privacy and handling your personal data responsibly.
This Privacy Policy explains what personal data we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have any questions about this policy or how your data is handled, you can contact us at:
Email: hello@anushahealing.com
Who we are
Capstoan Limited trading as Anusha Healing® operates the website:
Company number: 13780536
Registered office:
71–75 Shelton Street
Covent Garden
London
United Kingdom
WC2H 9JQ
For the purposes of data protection law, Capstoan Limited is the data controller responsible for your personal information.
Personal information we collect
We may collect the following types of information when you use our website, purchase products, or contact us:
Identity information
Name, username or similar identifiers.
Contact information
Email address, phone number, postal address.
Transaction information
Details of purchases, payments, and order history.
Technical information
IP address, browser type, device type, operating system, and usage data.
Usage information
Information about how you interact with our website, pages visited, and time spent on pages.
Marketing preferences
Your preferences regarding receiving marketing communications from us.
How we collect your information
We collect information in several ways, including when you:
- purchase products or services
- subscribe to our emails or newsletters
- fill in contact forms
- communicate with us by email or social media
- browse our website
- interact with cookies or tracking technologies
We may also collect technical data automatically when you use our website.
Legal basis for processing your data
Under UK GDPR we must have a lawful basis for processing your personal data.
We rely on the following lawful bases:
Contract
Where processing is necessary to fulfil an order or provide a service.
For example:
• processing payments
• delivering products
• providing customer support
Legitimate interests
Where processing is necessary for our legitimate business interests, provided those interests do not override your rights.
Examples include:
• improving our website
• preventing fraud
• managing customer relationships
Consent
Where you have given clear consent for us to process your data.
For example:
• email newsletters
• marketing communications
• certain cookies
You can withdraw consent at any time.
Legal obligation
Where we must process your information to comply with legal requirements such as tax, accounting, or regulatory obligations.
How we use your information
We may use your personal information to:
• process and deliver your orders
• manage payments and refunds
• provide customer service and respond to enquiries
• improve our website and services
• send service-related communications
• send marketing communications where you have consented
• comply with legal obligations
• prevent fraud or misuse of our website
We will never sell your personal data.
payment processing
Payments made through our website are processed by secure third-party payment providers.
We do not store full payment card details.
Depending on how you pay, payment processing may be handled by providers such as:
• Stripe
• PayPal
• Shopify Payments
• other secure payment providers
These companies process your information according to their own privacy policies and security standards.
Email marketing and newsletters
If you sign up to receive marketing communications, we may send you:
• newsletters
• product updates
• special offers
• spiritual guidance or content related to Anusha Healing®
You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us.
We may use email marketing providers such as:
• Mailchimp
• Klaviyo
• Funnel Sketchers
• or similar platforms
These providers act as data processors and handle your information on our behalf.
Analytics and website tracking
We may use analytics tools to understand how visitors use our website and to improve the user experience.
These tools may include services such as:
• Google Analytics
• Meta (Facebook) Pixel
• other analytics providers
These tools may collect information such as:
• IP address
• pages visited
• device type
• browser type
• approximate location
This information is generally collected in aggregated or anonymised form.
Cookies
Our website uses cookies and similar technologies.
Cookies help us:
• operate the website
• remember preferences
• analyse traffic
• improve the website experience
You can control cookies through your browser settings.
Some features of the website may not function properly if cookies are disabled.
third party services
We may use trusted third-party service providers to operate parts of our website or business.
These providers may process personal data on our behalf and may include:
• website hosting providers
• payment processors
• email marketing services
• analytics services
• customer support systems
• delivery or fulfilment services
All providers are required to handle personal data securely and only for authorised purposes.
International data transfers
Some service providers may process data outside the United Kingdom.
When this happens, we ensure appropriate safeguards are in place, such as:
• adequacy decisions
• standard contractual clauses
• other approved data transfer mechanisms
These safeguards ensure your data remains protected.
data retention
We retain personal data only for as long as necessary to:
• fulfil the purpose for which it was collected
• comply with legal obligations
• resolve disputes
• enforce agreements
Typical retention periods may include:
• financial records kept for up to 6 years for tax purposes
• customer service communications retained for a reasonable period
• marketing data retained until consent is withdrawn
Your data protection rights
Under UK GDPR you have several rights regarding your personal data.
These include the right to:
• access the personal data we hold about you
• request correction of inaccurate data
• request deletion of your data (where applicable)
• restrict or object to processing
• withdraw consent at any time
• request transfer of your data to another provider
• lodge a complaint with the Information Commissioner’s Office
To exercise any of these rights, please contact:
hello@anushahealing.com
complaints
If you have concerns about how your data is handled, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office (ICO):
https://ico.org.uk
children’s privacy
Our website and products are not intended for children under the age of 18.
We do not knowingly collect personal data from children.
If we become aware that personal data belonging to a child has been collected without parental consent, we will delete it.
security
We take appropriate technical and organisational measures to protect personal data against:
• unauthorised access
• accidental loss
• misuse or disclosure
However, no internet transmission can be guaranteed to be completely secure.
changes to this privacy policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page with the revised date.
Continued use of the website after changes are posted constitutes acceptance of the updated policy.
contact
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Email: hello@anushahealing.com